Shipping policy
Last Updated: July 14, 2026
Thank you for shopping with KUANGYE.
At KUANGYE, we are committed to providing a reliable and convenient shopping experience. This Shipping Policy explains our shipping methods, processing times, delivery estimates, and related information.
Free Shipping
KUANGYE provides free standard shipping on all orders.
Customers do not need to pay additional shipping fees for standard delivery.
Order Processing Time
All orders are processed after payment has been successfully confirmed.
Please allow:
1–3 business days
for order processing, quality inspection, packaging, and shipment preparation.
KUANGYE processes orders daily, including weekends and holidays.
During peak seasons, promotional events, or periods of high order volume, processing times may be slightly longer.
Shipping Origin
All KUANGYE products are shipped directly from our fulfillment facilities in China.
We work with reliable international shipping partners to deliver products safely and efficiently to customers worldwide.
Delivery Time
After your order has been shipped, the estimated delivery time is generally:
7–12 business days
Delivery times may vary depending on:
- Destination country or region;
- Customs clearance procedures;
- Local delivery services;
- Weather conditions;
- Holidays or peak shipping periods;
- Other circumstances beyond our reasonable control.
Please note that delivery estimates are for reference only and are not guaranteed delivery dates.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Please allow some time for tracking information to become active after shipment.
Customs, Duties, and Taxes
Because KUANGYE products are shipped internationally, your order may be subject to customs duties, import taxes, or other fees depending on your country's regulations.
Customers are responsible for any customs duties, taxes, or fees charged by local authorities.
KUANGYE is not responsible for delays caused by customs inspections, clearance procedures, or government processing.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If a package cannot be delivered due to incorrect, incomplete, or outdated shipping information provided by the customer, KUANGYE is not responsible for:
- Delivery delays;
- Additional shipping costs;
- Lost packages.
Please contact us as soon as possible if you need to update your shipping information after placing an order.
Shipping Delays
Once a package has been handed over to the shipping carrier, KUANGYE cannot:
- Change the shipping method;
- Intercept or redirect the package;
- Guarantee a specific delivery date;
- Control delays caused by carriers, customs, or local delivery services.
KUANGYE is not responsible for delays caused by:
- Shipping carriers;
- Customs inspections;
- Weather conditions;
- Natural disasters;
- Other events beyond our reasonable control.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us at:
We will assist you and work with the shipping carrier when necessary to help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact:
KUANGYE
Email: